Designed as both a self service portal or for use exclusively by a call centre, Slingshot's Sales Order Management solution delivers best of breed sales order/CRM functionality to your team enabling reliability, scalability and efficiency. Functional highlights include:
- Security Control: Through secure internet connectivity, your customers, suppliers, CRM representatives and sales representatives can all have their own tailored user experience.
- Optimize the Fulfillment Path: Configurable sales order types enable you to define an unlimited number of sequences and events in your electronic workflow approval process.
- Rapid Sales Order Entry: Configure shopping lists to help your CRM team enter each order quickly.
- Alerts to Customer Fulfillment Issues: Put fulfillment status information at your team's fingertips so they can keep your customers in the loop (electronically) at every step of the process.
- Configurable Dashboard: Your dashboard will tell you everything you need to know about the status of your business in real time.
Combined, the functionaility described above allows you to address each customer’s specific preferences and needs, giving them the impression that they are your only customer. Automate manual processes, eliminate errors, deliver superior customer service and drive down the cost of fulfilling every on-line transaction.
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