Exact Field Service

Exact Field Service

Exact Field Service™ provides a powerful set of business tools to help service organizations optimize the efficiency and effectiveness of their entire team.

Exact Field Service enables organizations to wrap their arms around their entire operational process including customers, vendors, contracts, service orders, preventative maintenance, parts inventory, and invoicing, in one solution and a single database.

Built on award winning Synergy® technology, Exact Field Service enables greater productivity and profitability by allowing multiple users at remote locations to share information in real-time via a secure Internet connection.

From creating a service contract, to scheduling a work order, to recording time and materials, to invoicing, Exact Field Service empowers the organization to streamline processes and improve customer response time.

With Exact Field Service you can:

• Improve customer service response time
• Maximize technician productivity
• Speed billing and improve collections
• Increase the accuracy of your parts inventory.
• Automate work order creation and maintenance schedules
• Establish preventative maintenance schedules to minimize downtime
• Offer customers self service capabilities via a Web Portal
• Track time and materials by project, contract, product, location and customer

• Account Management
• Billing & Collections
• Parts Management
• Self-Service Web Site
• Service Work Orders
• Warranties & Service Contracts