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Service Dispatch and History

by S2000 Service Management, version 2.5

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Desktop OS

• Windows 95/98/Me

• Windows 3.x

• Windows NT 3.x

• Windows NT 4.x

• Windows 2000 Professional

• Windows XP Professional

• Web-based Interface

Server OS

• Windows 95/98

• Windows NT 3.x

• Windows NT 4.x

• Windows for Workgroups

• Windows 2000 Server

• Windows 2000 Advanced Server

• Novell NetWare 3.x

• Novell Netware 4.x

• Novell Netware 5.x

• Novell Netware 6.x

Industries

• Commercial & Service

Price Range
$1,000 - $10,000

The working hub of S2000, this module includes our famous DBoard dispatch tool that allows dispatdchers to handle almost all service call dispatching functions from one graphical view. DBoard makes it effortless to look up a customer, take a service call, schedule and dispatch the call by dragging and dropping with automatic time-stamps.

DBoard also allows the service manager to:

Check technical skill levels
Add multiple techs to a call
Show technician loads and priorities
Access all customer,work order and customer equipment history
Keep extensive notes by customer, work order, and equipment

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