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Service Maestro

by Information Integration Group, Inc., version 3.7

Want more information on Service Maestro?
  • Demo?
  • Training?
  • Support?

Desktop OS
•  Windows 95/98/Me
•  Windows 3.x
•  Windows NT 3.x
•  Windows NT 4.x
•  Windows 2000 Professional
•  Windows XP Professional

Server OS
•  Windows 95/98
•  Windows NT 3.x
•  Windows NT 4.x
•  Windows for Workgroups
•  Windows 2000 Server
•  Windows 2000 Advanced Server
•  Windows 2000 Datacenter

Database
•  Microsoft SQL Server

Industries
•  Accommodations & Food Services
•  Accounting, Legal and Professional Services
•  Commercial & Service
•  Computer & Electronic Products
•  Consulting (Business, Mgmt., other)
•  Engineering
•  Heating, A/C and Ventilation Services
•  Management & Admin Support Services
•  Non-Profit Organization
•  Software Development
•  Systems Integrators

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IIG's Service Maestro enhancement lets you take control of all aspects of in-house and field repairs, either under warranty or billable, while you gain more value from your MAS 90/200 or MAS 500 investment.

  • Quick entry of task information
  • On-line access to historical repair and warranty information for equipment
  • on site
  • Repair estimating – listing of parts and needed for the service call
  • Skill Match – Match call requirements with technician availability and skill set
  • Quick dispatching of tasks entered – prioritize and accelerate calls not completed
  • Auto task generation for preventive maintenance contracts and installation
  • sales orders
  • Billing for the services – parts and labor

Applications

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