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Help4000

by Real Asset Management International - Fixed Asset Management Software

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Real Asset Management International - Fixed Asset Management Software

Desktop OS

• Windows 95/98/Me

• Windows 3.x

• Windows NT 3.x

• Windows NT 4.x

• Windows 2000 Professional

• Windows XP Professional

• Web-based Interface

Server OS

• Windows 95/98

• Windows NT 4.x

• Windows 2000 Server

• Windows 2000 Advanced Server

• Windows 2000 Datacenter

• Novell Netware 4.x

• Unix: AIX

• Unix: HP-UX

• Unix: Solaris

• Unix: Linux

• Unix: SCO OpenServer

• Unix: SCO UnixWare

Database

• Microsoft SQL Server

• Oracle

• IBM DB2

• Borland Interbase

Industries

• Horizontal

Help4000 is a problem reporting solution that provides a centralized system for recording reports of issues with assets, inventory items and software products.

A knowledge base assists with finding a solution and automatically generates actions to be taken. Cases can be escalated to other departments (e.g. Facilities Management) and tracked through to completion.

Applications

Help Desk Management

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