Complete
customer service by using our Web-Based CRM package.
This package includes Knowledge Base look-ups,
Customer Service Management, Incident Reporting, Portable wireless connection
and Paperless Work-flow reporting.
Built
into OpenPro Distribution system is a Customer Relationship Management package
that delivers comprehensive, out-of-the-box eBusiness
functionality that is uniquely tailored to the specific business practices
across a broad range of industries. Developed in close collaboration with
customers and partners, OpenPro Applications enable organizations to manage,
coordinate, and synchronize all customer touch points, including the Web, call
center, field, retail, and distribution channels.
OpenPro-CRM from Strategies is a secure, web based CRM (Customer
Relationship Management) software application. Customized to your exact needs
and nobody else’s, OpenPro-CRM is a powerful, web based, inexpensive and quick
and simple to use web based CRM software application.
The web based CRM software application is accessed
securely via username and password over the Internet. All set up and support of
your web based CRM software application is handled centrally by Strategies. You
do not need to install anything locally on your workstations or network, simply
access your CRM software application via your web browser from wherever you have
Internet access. No more expensive IT service contract bills! Your many offices
and users nationally, internationally and on the move can use the system
concurrently.
This package includes
Knowledge Base look-ups, Customer Service Management and Incident Reporting.
This module has an inbuilt daily calendar for
everyone in your office. Scheduling can be done local or from anywhere
around the globe.
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