Sales Orders

For a distributor, it all begins with the sale. Without critical information at your fingertips at all times, your company can’t provide exceptional customer service. Without exceptional customer service, you can’t remain competitive. The FACTS Sales Order provide the tools to empower the distributor to offer top-notch customer service while managing the entire order cycle with ease.

FACTS Sales Orders streamlines the entire order processing cycle and gives distributors the information they need to improve customer service and eliminate costly errors.

Distributors can:

• Customize order entry screen layout to eliminate keystrokes and speed entry time
• Create new orders from past orders, open orders, or quotes
• Sync Customer Inquiry and Item Inquiry views to Order Entry, allowing those views to “follow along” as you enter new customers and items
• Use non-stock item functionality to track special orders without congesting replenishment reports
• Commit backordered quantities automatically when goods are received, optionally giving rush orders priority
• Maintain customer-specific item numbers so quotes, pick tickets, and invoices will display the customer’s preferred item number
• Associate customer deposits with an order and apply the deposit upon order confirmation
• Set up each customer with unique credit check rules, including credit limit, days grace and action taken when credit check fails
• Mark an entire order to ship complete or only certain lines to ship complete, cutting down freight costs