Return to Vendor

Objective - To provide an efficient method of controlling the return and exchange of items bought from suppliers, ensuring visibility and tracking of the item until the transaction is concluded.

• The Value of Return to Vendor (RTV) for SYSPRO
  • Gives complete visibility of returned inventory
  • Tracks returned items that are outstanding
  • Allows for credit notes and replacement items from vendor
  • Tracks costs of items not replaced by vendor
  • Retains unlimited history of RTV transactions
  • Preview of reports to screen and e-mail capabilities
• Matching SYSPRO to Your Business
  • Ensures that items that are to be returned to the vendor are removed from the available stock and held in a review area while the terms for return are negotiated with the vendor
  • Handles stocked and non-stocked items
  • Tracks variances between cost of item and credit received
  • Manages items to return through the RTV review process
  • Issues items directly to the RTV review area, while processing a return from a customer (RMA)
  • Adds non-stocked items on the fly during the review process
  • Transfers stocked items immediately to the RTV area during the receiving process
  • Creates GRN which can be matched against supplier's credit note
  • Creates Purchase Order for expected replacement items
• Audit Trails and Reporting
  • Comprehensive RTV status report with many different selection criteria
  • Return slip document to accompany items being returned to vendor
  • Provides a journal report for integrating to General Ledger
• Integration
  • Integrates with Accounts Payable, General Ledger, Inventory, Purchase Orders (including GRN suspense) and Return Merchandise Authorization (RMA)
  • E-mail reports with Office Automation
  • RTV for SYSPRO requires the Accounts Payable, Inventory Control, and Purchase Orders modules