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E.- Customer Relation Management

part of the e Sales Enterprise Suite product line, by e-Managing Solutions, Inc.

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CRM or Customer Relationship Management involves a single integrated application, that provides effective and consistent management of prospects and customers, regardless of where the interaction takes place. CRM systems typically include information acquired from sales, marketing, customer service, and support which is captured and stored in a central database and is often integrated with accounting and manufacturing systems.

MAIN FEATURES:

  • Customer Relation Management
  • Estimates
  • Sales Orders
  • Sales Orders Online
  • Work Orders
  • Invoicing
  • Refunds
  • RMA
  • Call Logs

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