The ICS Field Sales Force Automation System is a powerful point-of-sale activity system designed to achieve increased sales, accuracy of information and efficiency among Field Sales Representatives. Designed on the basis of highly visible and easy-to-use forms, the system provides buying pattern analysis, sales history and up-to-date pricing day-by-day, allowing for all the customer and product promotions and special prices in force at any time.
As orders are made out for each customer, the system prompts the salesperson with details of previously purchased products, together with sales patterns, previous order quantities and historic and current pricing. Such intuitive use ensures that regular products are maximised and allows the salesperson to focus their efforts on the introduction of new and promotional lines.
At the end of the day, or as often as required, all orders taken are transmitted back to head office, where they are automatically processed by the sales order processing system based on the ordered products, quantities and prices, without the need for re-keying. Such automation not only reduces administrative overheads, but also guarantees that the products supplied are exactly the ones ordered, and that the appropriate promotions are actioned. During this process the central system transmits to the mobile device any necessary customer, product, price and historic information for the following day's schedule. E-mail and other messages may also be synchronised simultaneously.
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