CMiC Work Order Management provides the breadth of functionality needed to succeed in the competitive customer support, field service businesses and internal fleet repair. Full business process management is provided with functionality in help desk and online support, field service scheduling and resource management. In addition, CMiC Services offers complete visibility into inventory availability, issues management, service billing and resources. Rounding out the offering, customer care functionality provides full access to customer information from each touchpoint in the enterprise and to each customer care agent or other employees who interact with the customer. All of the Work Order Management products can be deployed across web and call center.
Find a Reseller
