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Appointment Manager

part of the Microsoft Small Business Financials product line, by Microsoft Corporation

Want more information on Microsoft Small Business Financials?
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Extend your customer service efforts to the Web with Microsoft Appointment Manager. This Web-based service offers online scheduling for customers and resource management for business owners.

  • Integrate Small Business Financials records: Export customer information from Small Business Financials to Appointment Manager so that existing customers can schedule appointments online.
  • Appointment scheduling: Offer secure, 24-hour online self-scheduling for customers with customizable views of services and personnel availability.
  • Events scheduling: Schedule classes and special events; monitor attendee lists.
  • E-mail responses: Send automatic confirmations and reminders for appointments.
  • Waiting lists: Fill cancellations and open slots automatically.
  • Resource management tools: Review workloads with schedules and reports formatted for printing, including daily employee schedules and upcoming appointments.
  • Set-up and customization: Step-by-step guides simplify set-up and customization. Use or customize a built-in StoreFront, or integrate it with your Web site.
  • Download appointments into Small Business Financials: Download appointments into Small Business Financials as sales invoices to manage customer activity originating online.

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