Customer profiles in NewVision help you keep track of the changing needs of each customer. Customer contracts, warranty and service information is immediately available, saving customers the frustration of repeating information over and over again. You can even offer your customers the opportunity to specify preferred technicians and service times. Respond to customer needs quickly and exceed customer expectations with highly personalized service.
NewVision also helps you control costs. Pinpoint the out-of-date, defective and unnecessarily expensive parts and service items in your inventory at a glance. More importantly, identify your most cost-effective parts and service items, as well as the hidden costs that may be affecting your operations.
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