Service Dispatch

The DataModes SERVICE DISPATCH module is a special adaptation of job costing and invoice operations for businesses primarily involved in providing labor and materials to perform services. The service dispatch entry logs dates and times a service call is received, when the call is dispatched, and when it is completed. After the call has been completed and the service performed, the call is cleared through a special function which may either close the call out as complete or bill the customer for the labor and material involved in completing the call. The billing interfaces with the invoice processing and accounting modules so that it is consistent with the rest of the billings to customers. Service Dispatch also integrates with the Serialized Inventory and Maintenance Contracts modules.