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Work Order

part of the MasKey product line, by Reliable Group

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Service is the Key ingredient to satisfying our customer’s needs. The Smooth flow of information from the customer to the technician is critical. From the moment a customer calls, all pertinent information is available from a single concise screen.

With the Key Line of Software, there are several advantages in the Work Order module.

Work Order Features:

  • Add additional service
  • Schedule routine maintenance or repair
  • Allocate work to a particular technician
  • Estimate Necessary Inventory
  • Estimate Time of Completion
  • Print address and directons on Work Ticket
  • Expandable Memo fields for Pre Work, Work to be Performed, and Post Work
  • Single click Invoicing
  • Billable or Non-billable allocation
  • Information stored in the CRM

A signature line is included for both the customer and technician as well as in and out times.

An abundance of reporting options is available. Work Order reports are available by many different selection criteria: Customer, Date, Technician, Number, etc.

All companies have different organizational setups, and the Key software allows for the flexibility with little or no changes. It is this flexibility and fine details that makes your business unique.

With this and other Key modules, you can have an advanced, user-friendly system.

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