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If your business is not standard or if you have more than one company, Bluegrass has solutions to many unique customer requirements:
All of the above solutions are completely interactive with all other Bluegrass modules. Customizable-ODBC makes all your data readily available to you, but for that special need that you prefer someone else to handle, Bluegrass will give you a quoted price for making the modification. Suggestions for enhancements are always welcome and for service contract customers are made available at no charge. Modular - Bluegrass offers several package options. You will want to discuss with your Sales representative what is best option to suit your needs and budget constraints. Some modules are required but others may be added at a later date. An installation plan - planing is critical to a successful installation. Bluegrass provides the expertise to guide you through this critical phase. Phone consultation is included in the purchase price, or if you prefer orientation at our location may be arranged. Setup - Loading Bluegrass on your system is very simple and we can guide you by phone if you need assistance. The system comes pre-loaded with a chart of accounts and control files and preferences are pre-set based on what we know about how you do business. Of course these may be modified. We provide phone support and Internet training to assist you in creating your master files. If you have files from an existing system to be converted, we provide you with the formats to make the conversion. If you prefer a more turnkey installation, we will be happy to provide you with this service. Installation training - On site training at their location is preferred my most of our clients. The onsite training needed varies by the size of the organization, how much prior experience you have with other computerized systems and how much preparation has been done prior to the onsite training. Depending on your size you should be up and running after 3 to 5 days on onsite training. We offer Internet training if you want to save the expense of onsite training, and we offer installation training at our location, if you prefer. Continuous Training - Whether due to a change in personnel, or expanding your use of the system continuous training is a valuable part of the Bluegrass solution. We offer periodic classroom training, and ongoing Internet training. On site training can also be arranged. Phone Support - When you select the Bluegrass solution you are getting a sincere commitment to ongoing support and service. We provide Toll free hot line support 10 hours per day and fax and e-mail is continually monitored. We make a real effort to know your business so that we can help you get the most from your investment.
Other applications in this product line:
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