Order Entry is one of the 5 major processing functions in the ABS Wholesale Distribution System. (The others are Inventory Control, Customer Invoicing, Sales Analysis, and Physical Inventory Maintenance.)
The O/E component processes 8 order types: standard orders, blanket orders, quotes, transfers, factory direct orders, credit memos, customer payments and RMAs.
During order processing, your operators can
- Add new products and customers
- Search master files
- Enter, save and activate quotes
- See available quantities...company-wide
- Display the customer's purchase history by line item
- Display price tables
- Locate serial and lot control numbers
- Reserve a product
- Add line items from a comment file
- Add customer, product and order notes
- Backorder items
- Substitute items (with customer approval)
- Automatically generate a purchase order (requires ABS Purchase Order module)
- Access Inventory Inquiry
- Place the order on hold for shipping later
- Apply a payment to multiple transactions
- Capture the customer's check or credit card information
- Print an order acknowledgement
- Print a picking ticket
- Correct line items
- Cancel an order
- Copy an order whose products will be shipped to multiple sites
All these features are designed to help your order entry personnel process orders for your customers with speed, efficiency and accuracy.
Several ABS P.E.P. Pack® modules can be used with Order Entry. They include Automatic Purchase Orders, Counter Sales (POS), and Multi-Location Order Fulfillment.
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