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Service Work Order

part of the Trax Distribution product line, by Sentai Software

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Sentai offers a full suite of financial, distribution and warehouse management software with exceptionally strong e-commerce capabilities.

Trax Service Work Order Processing is fully integrated with Sentai Inventory Management, Sales Order Processing, and Accounts Receivable. This service billing and management system drives time, material, travel, and expense billing; work-order generation; and technician dispatch. It supports user-definable work-order types; technician dispatch based on technical competence; work-order status reports; separate technician inventories; subcontract work-order controls; multiple inquiry methods; automatic tracking of serial numbers and work-order histories; flexible billing and contract management; material pricing calculations; and a user-definable, multitiered rate structure that supports split billing.

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