PRONTO-Xi Customer Relationship Management provides 360 degree customer and prospect visibility. CRM provides account status at a glance, reduces time spent drilling into customer details and keeps sales staff up to date. CRM helps you conduct relevant, well-timed marketing programs to enhance customer relationships as well as increase profits. Marketing campaigns encompass telesales scripts and campaign effectiveness can be tracked, measured and graphed within the application. In addition to integrating with Microsoft Outlook TM, CRM ensures your sales team stays on top of customer needs.
Business Intelligence - Pronto Software has extensive experience delivering Business Intelligence (BI) solutions. Our expertise in analytical techniques and sophisticated tools simplifies access to relevant information for superior data analysis and speedy decision making. Our BI solutions make it practical for your staff to create, share, analyze and distribute information, to see the big picture ad drill down into the details.
By adopting our BI solutions, customer using PRONTO-Xi have realized benefits such as:
- Management of the best practice processes to drive efficiency throughout the organization;
- Streamlined budget reporting to deliver timely and accurate information in your standard formats;
- Monitoring tactical initiatives to measure their effectiveness against the strategic plan;
- Capturing 'one vision of the truth' that eliminates information silos within the business;
- Linking qualitative information and relevant quantitative information;
- Drill down and drill back to underlying PRONTO-Xi transactions direct from the analytics application reduces staff training and improves efficiency.
Advanced data visualization tools enable you to quickly assess trends and react to challenges and opportunities. These views provide clear comprehension of what is happening in the business and support better informed and more timely responses to both pressing issues and longer term trends.
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