Your sales representatives can't be in the office every minute of every day. And with TRAVERSE eSales Rep, they don't have to be. eSales Rep gives your sales staff online, instant access to customer accounts 24 hours a day, 7 days a week.
Benefits
- Sales reps can enter customer orders when they are away from the office: no phone calls, no faxes
- Double-check existing orders prior to contacting a client
- Get instant answers to customer inquiries online, eliminating the need to consult other employees on order status or inventory availability
- Full integration with TRAVERSE applications
- Flexible reporting - ease of access to data
- Accessible via a web browser - from any location
- Improves your customer service
- Cuts administrative overhead costs by reducing the need for costly internal
administrative resources to answer phones and respond to customer inquiries
Key Features
- Interface with VeriSign for credit card processing and receive VeriSign reports
- Post on-line payments
- Secured access to data
- Conduct wild card searches
- Real time information can be accessed around the clock for quick response
- Perform advanced inventory searches and see the additional descriptions and inventory pictures stored in TRAVERSE
Functions
- Account Information
- Statement Information
- Invoice History
- Payment History
- My Pending Orders
- VeriSign Report
Architecture Highlights
Multi-tiered architecture utilizing:
- Microsoft Windows 2000 Server
- Microsoft SQL Server
- Microsoft IIS
- Encrypted security where appropriate
- Flexible database structure
- Multi browser support
- Multilingual
- Scaleable architecture
- Customizable
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