eCustomer Order

TRAVERSE eCustomer Order offers your customers the opportunity to directly enter their orders over the Internet in a secured environment. In turn, you save time and greatly increase your level of customer service.

Benefits

• Full integration with TRAVERSE applications
• Gives your customers, partners and suppliers access to TRAVERSE data via the
  Internet
• Accessible via a web browser - from any location
• Improves your customer service
• Cuts administrative overhead costs by reducing the need for costly internal
• Administrative resources
• Instant updates to TRAVERSE - no need to worry about double entry
• Flexible reporting - ease of access to data

Functions

• Order Entry
• My Pending Order
• Pending Orders
• Open Orders

Key Features

• Flexibility to run a special Internet promotion
• Interface with VeriSign for credit card processing and receive VeriSign reports
• Automated order entry
• Post online payment
• Customers enter their own orders over the Internet in a secured environment
• Conduct wild card searches
• Real time information can be accessed around the clock for quick response
• Advanced inventory search lets you search for an item by ID number, description, group code or serial number
• Use tax groups that are already stored in TRAVERSE
• Option to create customized inventory catalogs for each of your customers

Architecture Highlights Multi-tiered architecture utilizing:

• Microsoft Windows 2000 Server
• Microsoft SQL Server
• Microsoft IIS
• Encrypted security where appropriate
• Flexible database structure
• Multi browser support
• Multilingual
• Scaleable architecture
• Customizable

Installation Options

• Hosted in a data center
• Single database - support is fully integrated to TRAVERSE
• Purchase or lease finance options
• Multi-database support for added security between Internet and back office systems