The Associate Program was created more than 10 years ago to ensure excellent service, on-site training, and system guidance for our clients. Nationwide, Associates play a primary role in assisting our clients with all phases of software implementation, including:
Needs Analysis: Associates help prospective clients determine whether The Master Builder is their best software solution and which system modules are most suited to their needs. Whenever possible, Associates also help design implementation plans.
Staff Training: Basic training is included with the initial purchase price of the program. The training is either conducted on-site by an Associate or on-line via MentorPoint, our virtual-classroom software. Upon completion of basic training, Associates are available to train new personnel and conduct extended training on a fee-for-service basis. Click here for more information about the services our Associates provide.
Business Consulting: Associates are available to assist our clients with a variety of business planning and system issues on a fee-for-service basis. Many Associates have been pivotal to clients improved profitability through expert application of The Master Builder and personal supervision of finance and bookkeeping operations.