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Customer Relationship Management

part of the iQuest product line, by Abacus Data Systems

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The CRM modules will monitor your business events and create automatic alerts to your customers, vendors, and employees. A self-help web portal allows your customers to inquire about products, orders, and account status. The integrated Task Manager reminds everyone about any issues pending resolution. The Opportunity Manager gives you a complete view of the open quotes. All CRM functions are aimed at increasing sales through better customer services.
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