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Customer Relationship Management

part of the Dynamics NAV (formerly Navision) product line, by Microsoft Corporation

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Microsoft Dynamics NAV gives you the power to improve your customer relationship success to increase your productivity, make well-informed decisions; and sharpen your competitive edge. Modules include;

Sales and Marketing
Get the most out of your relationships with complete and accurate information. Identify key accounts, gain an overview of past and future activities and automate routine tasks, and personalize your approach to contacts.

Service Management
Make it delivering superior customer service a profitable enterprise. Increase the productivity of your service operations and sharpen your competitive edge because you can place tighter controls on costs, organize your resources more efficiently, and profit from existing customers by providing better service levels.

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