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Messaging

part of the WinMan product line, by TTW, Inc.

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WinMan enables email to be directly sent out of the system as Standard Event Messages and the new Advanced Messaging module called Real Time Communicator (RTC)

Standard Event Messaging
Messages are sent based off of events and business rules to individuals or functional groups. An always on or off feature with many event rules in the following areas of WinMan.
- Accounting
- Inventory
- Sales
- Shipping
- Quality
- RMA

Advanced Event Messaging
While Standard Event Messaging may be good, the RTC system allows you to be GREAT, by giving you an opportunity to send a personal message or to setup an alarm or both. For instance, you might write a personal message - such as "Bob, thanks for your order, it has been shipped today, give me a call when you receive - John" - which will go out upon shipment. You can also have the RTC system send you an e-mail reminder upon invoicing that reminds you to call Bob. That way you can build GREAT customer relationships.

Currently the RTC system is integrated into shipping, invoicing, purchasing, inventory levels, cash, and contact management.



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