Prophet 21 enables you to complete the entire order entry process from one screen – enter orders and quotes, convert quotes to orders, expedite orders, check stock, search past invoices, verify shipping preferences, and more. In addition, whether orders are entered at the front counter, via a personal digital assistant (PDA) device, or over the Web, information goes directly into Prophet 21 for faster processing, eliminating re-keying errors. You can even make it easier for customers to do business with you (and cut your accounts receivable days) by accepting credit card purchases directly into Prophet 21.
With Prophet 21's built-in ability to suggest accessory items and substitutions, you will not only grow your margins, but even your most inexperienced sales people will sound like seasoned pros. You can link product information, such as material safety data sheets, or product specification sheets, to item codes, and send that information directly from Prophet 21 to customers to confirm they get exactly what they want. And provide value-added services with Prophet 21's kitting and light manufacturing capabilities.
- Use the same screen for all customer service functions
- Request price and availability
- Convert quotes
- Enter orders
- Create release schedules (blanket orders)
- Process multiple locations
- Process credit cards
- Enter orders over the Web
- Conduct counter sales
- Enter orders with a PDA
- Create non-stock items
- Set unlimited item information
- Set accessory items
- Conduct multi-searches
- Enable substitutions
- View pending purchase orders and transfers with expected receiving date
- Conduct kitting/light manufacturing
- View customer past orders and quotes
- Classify orders multiple ways
- Set date sensitivity
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